The Company will submit a written quotation which the Customer shall accept in writing: the absence of such written quotation or acceptance however shall not invalidate the Contract, and all the work quoted for and undertaken by, or goods hired from the Company shall be subject to these terms and conditions and the Customer by authorising or allowing work to proceed or goods to be delivered is deemed to have confirmed the Contract and to have accepted these terms and conditions.

These terms form part of the hirer’s “contract of hire” with the Company. By signing the “contract of hire” the Hirer agrees to be bound by these terms.

Your booking is confirmed once you have signed and returned your contract and your deposit has been received.

The period of hire is the period which the tentage or equipment is required to be ready and available for use.

All bookings are subject to a site visit to determine that the site is, sufficiently level, and is firm ground, with access for motor transport and that no drainage, electric cables or other services are buried beneath the surface or overhead. The hire charges do not include any making good or repairing of damage to site. The Hirer or a representative is requested to attend site to confirm the position in which the tents or equipment are to be erected. Otherwise, the contract shall be deemed to have been completed once the Company has positioned the tentage or equipment as it sees fit.

If on hot days the Hirer wishes to roll up or fold back the marquee walls, then before leaving the marquee unattended or in the event of high winds, the walls must be put back securely (including re-attaching the securing loops to the tent pegs at the base of the walls).

A deposit of 25% the total value of the hire is payable on booking and the balance is due one month before the period of hire commences. Payments can be made by BACS, cheque or in cash.

During the period of hire, the Hirer shall assume responsibility for the safe custody of, and all damage to, the equipment during the period of hire. All damages will be charged back to the Hirer, once the Company have calculated the cost of the damages incurred, the Company will send the Hirer an invoice with all the payment details and an itemised list of damaged equipment.

The Company carries £5,000,000 public liability insurance. However, the Company will not be responsible for and the Hirer will indemnify the Company against, all claims for the injury to persons or loss or damage to property howsoever caused unless it is proved that such injury or damage was caused by faulty materials, workmanship or negligence on the part of the Company.

The Company will provide labour for the erection and dismantling, and the cost thereof is included in the hire charges. Set up dates and times are weather dependent and will be confirmed a few days before the commencement of the hire period. Marquees and all equipment must be left in a clean and tidy condition with all personal items, rubbish, decorations, etc removed from the marquee after the hire period.

Unless the hirer elects to have our on site, event service, the hire charges do not include attendance by the Company’s personnel except during the actual processes of erecting and dismantling the tentage.

The Hirer is responsible for giving notice to or obtaining from any authorities who are or may be concerned and must make application where necessary to the Planning Authority, District Surveyor, Police, Fire Brigade and any similar authority or organisation.

While every effort will be made by the Company to conduct any order accepted, the full performance of it is subject to variation or cancellation by the Company consequent upon an Act of God e.g., fire, flood, storm, or gale.

No verbal representations or arrangements are recognised by the Company and these terms and conditions can only be modified by a supplementary written contract (or confirmatory email).

Cancellation up to 1 month before the beginning of the hire period is subject to a cancellation fee of 25% of the total booking. In the event of the termination of the contract by the Hirer within 1 month of the hire period, the Hirer shall be liable to pay the hire charge in full.

Please note we operate a strict no smoking policy within all the Company’s marquees.

There is a high incidence of trips and slips in respect to dance floors. Therefore, please be aware that you, the Hirer, must take responsibility to clean any drinks spilt or remove/ correct any tripping hazards during the rental period. It is the Hirer’s responsibility to supply any firefighting equipment & emergency exit signs that may be required. Ohana Marquees can facilitate this if requested and this will be added to the booking form.

Ohana Marquees are a temporary structure and must be treated as such. The marquee should be vacated in the event of excessive wind conditions, lightening and/or the first sign of instability.